Service Redesign: Frictionless Payment at Forsyth Farmers' Market
BMW Innovation Strategy Blueprint
Future of Mobility Insights Report
Sidekick: Start-Up Strategy
ClaySpot: Web Design
bāp: Senior Culinary Experience App
SAV Airport Commission Boardroom Redesign
Deloitte GPS - Digital Government Services for Unemployed Georgians
Tools, Skills & Methods
Research
Systems Thinking
UX Research
User Testing
Design Research
Design Thinking Frameworks
Visualization & Design
Service Blueprints
User Journey Maps
Physical & Digital Prototype (Cardboard, Figma etc.)
Adobe Creative Cloud (Photoshop, InDesign, Illustrator)
Video Editing (Adobe Premiere Pro, After Effects, CapCut)
Collaboration/Facilitation
Miro, FigJam
Slack, Discord
Google Workspace, Notion
Zoom / CoScreen