Tools, Skills & Methods

Research

Systems Thinking

UX Research

User Testing

Design Research

Design Thinking Frameworks

Visualization & Design

Service Blueprints

User Journey Maps

Physical & Digital Prototype (Cardboard, Figma etc.)

Adobe Creative Cloud (Photoshop, InDesign, Illustrator)

Video Editing (Adobe Premiere Pro, After Effects, CapCut)

Collaboration/Facilitation

Miro, FigJam

Slack, Discord

Google Workspace, Notion

Zoom / CoScreen